As a business expands, the transition from individual responsibility to teamwork often results in the lack of a structured system. In such instances, a comprehensive Contact Relationship Management (CRM) system like Capsule proves invaluable. Capsule is well-placed to facilitate a smooth and transparent way of working. This functionality is particularly beneficial for small, closely-knit teams, […]
Business Growth
5 Reasons Why Consultancy Businesses Overlook the Power of CRM
5 Reasons Why Consultancy Businesses Overlook the Power of CRM CRMs, typically thought of as Customer Relationship Management systems, have revolutionised how companies manage their data, improve interactions, and bolster business growth, and when CRMs are thought of Contact Relationship management systems the power of them is greatly magnified! This is because all of our […]
Darren Ricketts – Client Success Story
When it comes to CRMs, it’s important that you choose one that is a good fit for your business. Capsule has many advantages, not least that it can grow as your business does but one thing many people say is that it is intuitive to use. When we worked with Darren Ricketts from Engage Accountancy, […]
Mari Milsom – Client Success Story
By far the best approach to using a CRM system is to implement it at an early stage in your business growth journey. Often, we let our data become unwieldy or our leads get lost before we realise we need a process to capture everything. Capsule is excellent at providing a safe pair of hands […]
Carolyne Wahlen – Client Success Story Revisited
The Original Challenge We first worked with Carolyne Wahlen at GapHR in 2015 to help her move away from her existing PC-based CRM system and implement Capsule in a way that was designed specifically to support what she needed to achieve. We streamlined her processes, built them into the CRM to automate them and in […]